SUPPORT
Frequently Asked Questions
Straight answers on pricing, process, timelines, and what it’s actually like to work together — everything worth knowing before you book a call.
Pricing & Investment
What things cost, what’s included, and how payment works
Services start from ₱8,000 for Digital Presence Setup up to ₱65,000 for the Full Launch Package, the most complete done-for-you option. Every price is quoted in PHP, SGD, AUD, and USD for clients in the Philippines, Singapore, Australia, and the United States. These are starting rates — your exact quote depends on scope and page count, confirmed free on a discovery call.
Starting rates cover the scope listed for that service. Every project also includes 2 rounds of design revisions and 30 days of post-launch support. Extra pages, custom functionality, copywriting, and photography are quoted separately once your project is scoped.
Larger packages can be split into milestone payments. Philippine clients typically pay by bank transfer or GCash; SG, AU, and US clients pay in their local currency through a method we confirm together during onboarding.
No. Every project is scoped and quoted individually with no ongoing contract required, unless you choose to add an optional care plan after launch.
Process & Timeline
How long a project takes and what happens at each phase
Most projects go live in 19 to 30 days across a 9-phase process. WordPress Development is typically the longest single phase at 5–10 days, while Sitemap & Architecture and Launch & Handover are each completed in a day.
Discovery & Brief, Strategy & Planning, Sitemap & Architecture, Wireframes, Visual Design, Client Approval, WordPress Development, QA & Testing, and Launch & Handover — the same sequence on every project.
The two biggest factors are how quickly you can review and approve each phase, and how much custom functionality or original content your project needs beyond the standard scope.
Working Together
International clients, time zones, and how collaboration works
Yes. Clients in the Philippines, Singapore, Australia, and the United States are served entirely online, through video calls, shared project updates, and async check-ins. The same process, revisions, and support apply no matter where you're based.
Collaboration is async-first — updates, previews, and feedback happen through message threads and recorded walkthroughs — so time zones rarely slow a project down. Live calls are scheduled at a time that works for both sides.
Not at all. Every technical decision — WordPress, Elementor, hosting — is handled for you, and anything you'll need to manage yourself after launch is explained in plain language.
Services & Scope
Which service fits your situation
Web Design is a custom, conversion-focused build in WordPress and Elementor Pro. Web Development is for sites needing functionality beyond a page builder. The Full Launch Package bundles strategy, branding, design, build, SEO setup, and analytics into one done-for-you engagement.
Yes — that's exactly what Website Redesign covers: a full site audit and strategic brief, a new design system, and a rebuild that keeps what's working, without losing existing content or SEO equity.
Yes. Brand Identity and Digital Presence Setup are both standalone services, and either can be bundled into a larger project — the Full Launch Package includes both by default.
After Launch & Support
What happens once your site is live
Every package includes 30 days of post-launch support — fixes, small adjustments, and help getting comfortable managing the site. After that, an optional care plan is available if you'd rather we keep handling updates.
Yes. Every site is built on WordPress and Elementor Pro, and handover includes a walkthrough of updating text, images, and simple content changes.
Getting Started
Your first step, and what to expect from it
Book a free 30-minute discovery call. We'll talk through your goals, answer questions specific to your project, and confirm scope and pricing before anything is signed.
That's exactly what the discovery call is for. Share where your business is today and where you want it to go, and the right starting point gets recommended from there.
Still have questions?
Book a free, no-obligation discovery call — we’ll talk through your project and answer anything this page didn’t cover.